Policies 1

Our Policies

The Dreamcatcher B&B is a unique property where every guest reservation is important to us.

Please note that rates/policies are subject to change during high season periods.

Check-in time begins at 3PM. It is SELF CHECK IN. You will receive check in instructions that will include a DOOR CODE the day of your check in (via email and text). Please do not access the unit before 3PM. 

SMOKING: Absolutely no smoking inside the rooms, we do have a designated smoking area outside. Violations will result in a $350.00 cleaning fee that will be charged to your card. 

In certain situations, we may consider small, well-behaved pets that are crate trained.  If you have a pet, please call us before arrival to let us know. There is a $35 pet fee.  We ask that all pets are under 50lbs.

GIFT CERTIFICATE POLICIES:
Gift certificates must be presented at check-in, they are transferrable, but may not be redeemed for cash.

CANCELLATION POLICY:

Due to our intimate size, any cancellations affect us significantly. Consequently, we adhere to a strict, graduated cancellation policy. Cancellations more than 7 days out, you will receive a full refund less a $20.00 cancellation fee. 

No refunds on cancellations within 7 days of scheduled check in date.

No Shows: If you do not arrive for check in on the date of your reservation, the entire amount of the reservation nights will be charged to your credit card.

Early Departures: NO REFUNDS FOR EARLY DEPARTURES. Early departures are considered cancellations of reserved days and are subject to the appropriate nightly charge.

Group Events: Must be scheduled with Management prior to the event. Group bookings (3 or more treehouses) are subject to a separate cancellation policy. No refunds of deposits for cancellations within 30 days of the check in date.

Quiet Hours:  10:00 p.m. to 8:00 a.m.